Policies & Privacy

Jaguar Suites provides free promotional guest passes for nightlife events. It is not a hotel, booking service or ticket seller, and does not process admission payments. Venue cover charges and other admission fees are separate from guest registration.

Each guest must register individually with accurate information and use their own event-specific pass. A pass is personal, valid for one admitted entry and not a guarantee of admission. Do not sell, transfer or misuse another guest’s pass.

Follow the age requirement, admission terms and door window shown for your event. The current Halloween After Hours event is 21+. Valid identification is required. The venue and its security team make the final admission decision and may refuse entry under their policies or applicable law.

Registration does not waive cover charges, ID checks, capacity limits or house rules. Event details may change or an event may be cancelled; consult its published page before travelling. Dates and times are displayed with the event’s timezone, including America/Phoenix where applicable.

The exact venue address is shared on your private pass after signup, not on the public event listing or in guest AI answers.

Your pass appears immediately after signup; it is not emailed. Save the pass image, print it or keep its private link. The QR code contains an opaque pass link, not your name or email, but anyone with that link may be able to view and use your pass. Keep it confidential.

Door staff check the pass online and explicitly confirm admission. Duplicate, cancelled or invalid passes cannot create a second qualifying admission. A denied-entry record does not itself redeem the pass or promise future entry.

Guest registration collects your name, email address, home city, age/entry-policy acknowledgement and optional marketing preference. We also keep the event, pass reference, pass status, registration time and any redemption or cancellation information.

Door activity may include scan time, outcome, admission qualification, exception reasons and the staff member responsible. Staff accounts use email and authentication information; authorized management records event assignments, reconciliation and audit activity.

Requests may use technical information, such as an IP-derived identifier, to limit spam and abuse. The guest-help conversation is saved in this browser. Questions and prior conversation messages are sent to the AI service when you ask for an answer.

We use this information to issue and validate passes, manage door admission, prevent repeat use and abuse, support guests, reconcile promotional attendance and maintain security and audit records. Marketing consent is optional and not required for a pass.

The authorized owner can view guest registration and attendance records and export them for event operations. Assigned door staff have limited event-specific access; they do not receive the full guest email registry. Guest records and reconciliation records are not publicly searchable.

Hosting, authentication and AI service providers process information needed to operate these services. Information may be disclosed when required by law or necessary to address fraud, safety or security concerns. We do not sell guest registration information.

Ask Jaguar provides automated answers grounded in published event details and general pass guidance. It does not receive private guest records or the signup-only venue address as event context, and cannot retrieve, issue, change or confirm the status of your individual pass.

AI answers can be incomplete or incorrect. Rely on the published event details, your private pass and venue staff for admission decisions. Do not send passwords, email addresses, private pass links, QR tokens or other sensitive information in chat.

The conversation remains saved in this browser until cleared or browser storage is removed. Clearing the conversation removes the local transcript; it does not necessarily delete service-provider processing records. Stop ends the current answer, not processing that has already occurred.

The website uses browser storage for staff sign-in and the saved guest-help conversation. These are used for service operation rather than advertising. Clearing browser storage may sign you out and remove your saved conversation.

We restrict access to guest and staff records and protect pass access with unpredictable private links. No system can guarantee absolute security. You are responsible for keeping account credentials and pass links private.

Registration, attendance, reconciliation and audit records are retained as needed for event operations, dispute resolution, security and legal obligations. Some historical attendance and financial records are append-only, so corrections are recorded as additional entries rather than silently rewriting originals. No fixed deletion period is promised.

You may leave marketing consent unchecked, clear your browser-saved chat and contact us to request access to or correction of your information, withdraw marketing consent or request deletion. Rights and exceptions depend on applicable law. We may need to verify your identity before acting, and some records may need to be retained for legitimate operational or legal reasons.

The service is intended for guests who meet the event’s adult age policy, not children. If you believe information was submitted for a child or without authorization, contact us. Do not include your password or private pass token in an email.

We may update these policies as the service or legal requirements change. The updated version and effective date will appear here. These terms do not exclude rights or remedies that applicable law does not allow us to exclude.

For privacy requests, pass support or questions about these policies, contact Jaguar Suites at bennybriccs@gmail.com.